So, what if patients ran the hospital? Deb McGrew recently hosted a luncheon showing how UTMB executives are exploring this very question. The answer has been a model for health care delivery called patient- and family-centered care. According to the Institute of Medicine, this model of care is respectful of and responsive to individual patient preferences, needs and values. It ensures that patient values guide all clinical decisions. It also considers the family’s needs, as they are often the at-home caretakers for patients. To maximize this philosophy, UTMB is engaging patients in key management decisions, including day-to-day operations, construction design and food service through designated patient advisers. [Note: This article was written by India Ogazi in UTMB’s Office of Marketing and Communications. Send your story ideas for consideration.]